aciana’s Blockchain Template exclusively for the Healthcare domain plans to completely change data exchange and data interoperability for any organization in the space. This template can be used by Hospitals, Insurance providers, Care givers, Primary healthcare facilities, Life Sciences companies and even Pharmaceutical companies. The grand vision of the Template is to provide cross institutional data for advance analytics purposes. The data can also be used in developing Artificial Intelligence algorithms to improve patient care and experience.

As this Template will be dealing with sensitive data like medical records, claims etc. this Template will be ‘Permissioned’ Blockchain – implying that it can be completely auditable and irrefutable. All transactions will be secure and none can be erased. Any and all data can be included into the Template and all of the data can be used for Clinical interoperability and can drastically improve Population Health Management.

CNLP has been developed by in-house expertise team comprising of Designers, Healthcare Domain Specialists, Medical Practitioners and experienced Hospital Staff from the US.

CNLP is capable of reading clinical reports and annotations within the reports. It can also classify the annotations correctly. At the core of aciana’s CNLP, a word sense disambiguation engine has been inbuilt. This engine helps is correctly reading textual data, identifying the framework of reference and finally contextual setting. This three step process can positively convert unstructured data to structured data for advance analytics purposes.

PRIVACY POLICY
Posted as of [10/01/2025]
Last updated as of [10/01/2025]
Aciana Health Technologies India Private Limited (“aciana”, “we”, or “us”) is the owner of the mobile Application [ciana] (“App”). At aciana, we prioritise your privacy and are committed to safeguarding your personal information. Please review this Privacy Policy to understand how we collect, use, process, disclose, and manage personal information through our App, products, Services, marketing communications, and social media interactions. It also outlines how to exercise any rights you, as a Visitor, and/or User of this App (ciana) and the Services (as defined in the Terms of Use), may have with respect to this information.
Please read this Privacy Policy carefully, as it forms an integral part of our Terms of Use, before using our App or Services. This Privacy Policy governs the information we collect through your use of the App via any Device (defined below), as well as your interactions with the App and Services. If you do not agree to the Terms of Use or this Privacy Policy, please refrain from using our App and Services. By accessing or using our Services, you acknowledge that you accept the practices and policies outlined below and consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you provide personal information about any of your family members, or if you are a representative of an organisation and share information about yourself or another person within the organisation, it will be assumed that you have obtained the necessary consent to do so.
Our Privacy Policy may be updated from time to time, and we will notify you of any material changes by posting the new Privacy Policy on the App and revising the date at the top of this policy. We encourage you to review our Privacy Policy whenever you use this App to stay informed about our information practices and the ways you can help protect your privacy.
DEFINITIONS
‘Device’ refers to any computer used to access the Mobile App and Services, including but not limited to desktops, laptops, mobile phones, tablets, or other User electronic devices.
‘Visitor’ refers to any person who browses the Mobile App and submits an inquiry through the Mobile App.
‘User’ refers to any entity, such as an individual, company, partnership firm, etc., that subscribes to the Services provided by aciana. The terms Visitor and User may hereinafter be collectively referred to as You or Your, as applicable.
‘Personal Information’ or ‘Personal Data’ refers to any data that identifies you as an individual, either directly or indirectly.
‘Services’ refers to the services provided by aciana to the User, as detailed in the Terms of Use.
INFORMATION WE COLLECT FROM YOU
When you access our Services, whether through direct interaction or communication via emails, telephone calls, or other correspondences, we may request you to voluntarily provide Personal Information. By utilising our Services, you explicitly consent to the collection of such information. The information collected by us may fall into the following categories:
ACCOUNT AND LOGIN INFORMATION: We collect and process your username, password, email address, name, contact information, and any associated account details necessary to provide you with access to our App and Services.
DEMOGRAPHIC INFORMATION: We do not collect or store any sensitive personal information such as race, ethnicity, religion, political opinions, sexual orientation, or trade union membership. We may collect demographic data such as age, gender, marital status, nationality, location, and travel history to better understand and serve our users.
HEALTH AND MEDICAL DATA: We collect health-related information such as your medical history, health status, records of treatment plans, prescribed medications, dosage details, alternative medications, laboratory testing results, and any other information inferred therefrom. This also includes health data uploaded for your family members.

LIFESTYLE AND WELLNESS DATA: We may gather details about your dietary habits, physical activity, wellness preferences, chronic conditions, health goals, and participation in wellness programs to provide personalised healthcare solutions. The wellness program offered by the App includes a genetic testing component. To participate in genetic testing, you must provide explicit consent. By participating in the genetic testing program, you agree to the terms and conditions outlined in the consent form.
INSURANCE DATA: We may collect details of your insurance carrier and insurance plan to facilitate claim processing or related services.
USAGE DATA: Information regarding your usage of the Services, including history of appointments made, frequency of logins, and interactions with the Mobile App, to improve functionality and provide a seamless experience.
ACTIVITY DATA: We monitor and record your interactions with the Mobile App, such as browsing patterns, reports uploaded, and program participation, to enhance your user experience.
PROGRAM INTERACTION DATA: Information related to your participation in wellness activities, feedback provided, and interactions with health programs offered through the Mobile App.
VOLUNTARILY PROVIDED INFORMATION: Any information you voluntarily share through emails, letters, uploaded images, and other documents/files, including responses to surveys or questionnaires.
TRACKING INFORMATION: Data such as your device’s IP address, Device ID, browser information, URLs visited before and after using the Mobile App, and other information related to your interaction with the Mobile App.
APP USAGE ANALYTICS: Details about how often you use our Services, which content, pages, and screens you visit, features you use, devices used to access your account, and the country from which you access the Mobile App.
PERMISSION-BASED INFORMATION: Information collected through permissions granted to the Mobile App, such as location access, camera, microphone, and storage permissions.
PERSONAL INFORMATION: Additional personal information such as government identification details, occupation, and any other relevant data you provide to facilitate our Services.
COOKIES AND DEVICE DATA: Cookies and similar technologies may collect data like your IP address, browsing history, and other analytics to improve functionality, marketing, and user experience.
APP PERMISSIONS THAT WE CAPTURE
We ask for the following app permissions while onboarding, in order to optimise the experience for you:
Location
Camera
Photos/Media/Files
SMS
Record Audio
Children’s Privacy: Our Services are not intended for use by children, and we do not knowingly collect Personal Information from children under the age of 18. If we discover that a child has provided us with Personal Information, we will take immediate steps to delete such information from our systems. If you become aware that a child has provided us with Personal Information, please contact us promptly at the contact details provided below so that we can address the issue.
PURPOSES FOR WHICH YOUR PERSONAL INFORMATION IS COLLECTED AND USED BY US
We use your information for a number of legitimate interests, including to provide and improve our Services, administer our relationship with you and our business, for marketing, and in order to exercise our rights and responsibilities. More detailed information about these legitimate interests are set out below:
FOR PROVIDING OUR SERVICES: We process your personal information to provide access to the features of our App and Services. This includes facilitating appointment bookings with doctors, uploading and managing medical records, test reports, and family members’ health data, as well as sharing body vitals and lifestyle-related information for genetic testing or genetic wellness programs. Your data helps us customise your experience on the App, such as offering tailored health recommendations, reminders, and notifications. Additionally, your personal and health data, including lifestyle information, is used to personalise recommendations and preventive health insights, helping you identify and mitigate potential health risks. If you are enrolled in a Managed Program, such as the Diabetic Management Program or Pregnancy and Infant Wellness Program, we utilise your data to track progress and offer tailored support for managing chronic conditions or guiding pregnancy and infant care. We also analyse anonymised data to improve existing program features and develop new offerings, such as Genetic Testing, Genetic Wellness and Gut Wellness programs. Furthermore, we track your activity, such as appointment history, report uploads, and usage patterns, to enhance our services and improve App performance. The legal basis for processing this data is to fulfill our contract with you and provide the healthcare services you require.
FOR ADMINISTERING THE RELATIONSHIP WITH OUR CURRENT AND PROSPECTIVE CUSTOMERS: We process personal information to administer and manage our relationship with you. This includes contacting you to discuss matters related to your account, appointments, or services you have requested. We also manage billing, payments, accounting, fraud prevention, auditing, and due diligence. Contact information is used to send you offers based on your interests and prior activity and to personalise your experience. Additionally, we examine and analyse user behavior to enhance our Services, create new features, and manage communications. We may also use aggregated or pseudonymised data for tasks such as determining popular features or services to expand upon. Users are responsible for maintaining accurate information, and we retain the right to discontinue services if the information provided is deemed untrue, inaccurate, or incomplete.
FOR COMPLIANCE WITH LEGAL OBLIGATIONS: We process your personal information to comply with applicable laws and regulations, including safeguarding patient data and adhering to healthcare data protection requirements. This also involves establishing, exercising, or defending our legal rights in case of disputes or legal proceedings. Moreover, we use your information to prevent, detect, and respond to fraud or other illegal activities associated with our App or Services. To maintain a safe and friendly environment, we may monitor compliance with our Terms of Use, investigating potential breaches or misuse of our Services.
FOR MARKETING PURPOSES: We may process your personal information to keep you informed about new features, services, wellness programs, and other activities. This includes newsletters, updates, event invitations, health tips, and promotional offers based on your interests and prior usage. These communications are sent based on your consent or our legitimate interests. You can opt out of receiving such messages at any time through the unsubscribe option provided in the communication or by contacting us directly. Additionally, we may use anonymised or pseudonymised data to assess the effectiveness of our marketing efforts and refine our strategies.
HOW WE COLLECT PERSONAL INFORMATION
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request clarification regarding the purpose of the collection. Until the purpose is clarified, you are not be mandated to disclose any information.
We collect and use your personal information solely to fulfil those purposes specified by us, within the scope of your consent or as required by law. We only retain personal information as long as necessary to achieve these purposes. Personal information is collected by lawful and fair means and with the knowledge and consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We obtain personal information from various sources using three main methods namely:
INFORMATION YOU PROVIDE DIRECTLY – When you use our Services, we collect information from you in a number of ways. For instance, we ask you to provide your name and email address to register and manage your Account. We also maintain your marketing preferences and the emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. You might also provide us with information in other ways, including by responding to surveys, submitting a form.
INFORMATION RECORDED AUTOMATICALLY – When you use our Services, we collect information about your activity on and interaction with the Services, such as your IP address(es), your device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and for how long and identifiers associated with your devices. If you are an End User of our Users’ sites, we also get information about your interactions with their sites, though we use this in anonymous, aggregated or pseudonymised form which does not identify you directly. Some of this information is collected automatically using cookies and similar technologies when you use our Services and our Users’ sites. We let our Users control what cookies and similar technologies are used through their sites (except those we need to use to properly provide the Services, such as for performance or security related reasons).
INFORMATION FROM THIRD PARTIES – In some cases, we receive information from third parties. For instance, this might occur when you register for an account using a Third Party Service, or when you make payments to us using our payment processor.
INFORMATION SHARING AND DISCLOSURES
To facilitate the purposes set out above, we may transfer, disclose, grant access to or share your personal information with:
USERS: We will display your personal information in your profile page and elsewhere on the Site according to the preferences you set in your account. Any information you choose to provide should reflect how much you want other Users to know about you. We recommend that you guard your anonymity and sensitive information, and we encourage you to think carefully about what information you disclose in your profile pages. You can review and revise your profile information at any time. You should be aware that the administrator, as well as specially designated support personnel in order to provide support for technical issues you may face, may be able to: access information in and about your account; access communications history, including file attachments, for your account; disclose, restrict, or access information that you have provided or that is made available to you when using your account, including your content; and control how your account may be accessed or deleted.
THIRD PARTIES: Personal information may be shared with third parties strictly for the purpose of providing or enhancing the application’s functionality, features, or user experience. Under no circumstances will personal information be transferred or shared with advertising platforms, data brokers, information resellers, or any other entities for purposes unrelated to the core use case of the application.
SERVICE PROVIDERS, BUSINESS PARTNERS AND OTHERS: For security, service operation and management purposes, we also use third-party services that provide the same level of protection as aciana. Third-party vendors and providers supply the necessary hardware, software, networking and storage to run our Services namely ______________________________. Additionally, we engage service providers to facilitate the Services and App features. For instance, this includes the collection of patient vitals through scans conducted using User Device(s). These service providers are authorised to access and process your personal information strictly for the purpose authorised by you. These third parties have access to your personal information only for purposes of performing these tasks on our behalf.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT: We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of aciana or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
BUSINESS TRANSFERS: We may share or transfer your Information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified on any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
DATA RETENTION
We collect and process personal data in a transparent manner, to the extent necessary for specified, explicit and legitimate purposes, and do not process it further in a manner incompatible with those purposes. We take care that the data we collect are accurate and, when necessary, updated. We take all reasonable steps to immediately delete or rectify personal data, if inaccurate. We process data in a way that guarantees their security, including their protection against unauthorised or unlawful processing and accidental loss, destruction or degradation, using appropriate technical or organizational measures. We take the appropriate technical and organisational measures for the security, confidentiality, integrity and availability of the data. Each domain’s data is retained for as long as the User’s paid subscription to the service lasts. If User elects not to renew a Subscription, User’s account is permanently deleted after 180 days period. We will provide reminder notifications before deleting the user’s account.
YOUR RIGHTS
You have the right to access, rectify, delete, restrict processing, and request data portability of your personal information. To exercise these rights, please contact us at info@aciana.com. We may request additional information to verify your identity and process your request. Please note that we may deny or limit your request if it violates another person’s rights or is not otherwise permitted by applicable law.
DATA OWNERSHIP
Although aciana owns the code, databases, and all rights to the Services, Users retain ownership, control and all rights to their records and data which are their property.
DATA TRANSFERS
Some parametrics data without patient details are processed with third party vendors and the servers are maintained in USA
THIRD-PARTY LINKS
Our App may contain links to third-party websites and services. We have no control over such third-party services, which are provided by persons or companies other than Us. We are not responsible for any collection or disclosure of your information by such companies or persons thereof. Further, We are not liable for any loss or damage which may be incurred by you as a result of the collection and/or disclosure of your information via third-party services. We shall not be liable for any disputes arising from or in connection with such transactions between You and the aforementioned third parties. Such third-party websites and external applications or resources, accessible via the App may have their own privacy policies governing the collection, storage, transfer, retention, and/or disclosure of your information that you may be subject to. We recommend that you exercise reasonable diligence before committing to any transaction or exchange of information, including but not limited to reviewing the third-party website or application’s privacy policy.
SECURITY
We treat data as an asset that must be protected against loss, alteration and unauthorised access. We employ many different security techniques to protect such data from unauthorised access by members. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.
However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted over the Internet. Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login/OTP related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised. You can notify any suspicious activity via an email to be sent to [support@aciana.com].
SEVERABILITY
Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.
This Privacy Policy (“Privacy Policy”) is published in compliance with inter alia:
Section 43A of the Information Technology Act, 2000 (“IT Act”);
Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”); and
Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
This legal document is published in accordance with the provisions of Digital Data Protection Act 2023.
In the event of a change in the law applicable to data protection in India, You hereby expressly consent to Our continued use, storage, collection and disclosure of Your information including personal information to the fullest extent permitted under such applicable law. We may reach out to You for obtaining additional consents and approvals as required under the amended law and You will be required to comply with such requests. Should You choose to not provide Us with such additional consents and approvals, We may have to discontinue your access to the App.
GRIEVANCE OFFICER AND CONTACT INFORMATION
In accordance with the IT Act and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Mr.Satyanarayana Vantipalli
Or
Email at satya.vantipalli@aciana.com
This Privacy Policy forms an integral part of the Terms of Use appearing on the App and must be read together at all times.

PRIVACY POLICY
Posted as of [15/01/2025]
Last updated as of [10/01/2025]

Aciana Health Technologies India Private Limited (“aciana”, “we”, or “us”) is the owner of the mobile Application [ciana] (“App”). At aciana, we prioritize your privacy and are committed to safeguarding your personal information. Please review this Privacy Policy to understand how we collect, use, process, disclose, and manage personal information through our App, products, Services, marketing communications, and social media interactions. It also outlines how to exercise any rights you, as a Visitor, and/or User of this App (ciana) and the Services (as defined in the Terms of Use), may have with respect to this information.
Please read this Privacy Policy carefully, as it forms an integral part of our Terms of Use, before using our App or Services. This Privacy Policy governs the information we collect through your use of the App via any Device (defined below), as well as your interactions with the App and Services. If you do not agree to the Terms of Use or this Privacy Policy, please refrain from using our App and Services. By accessing or using our Services, you acknowledge that you accept the practices and policies outlined below and consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you provide personal information about any of your family members, or if you are a representative of an organisation and share information about yourself or another person within the organisation, it will be assumed that you have obtained the necessary consent to do so.
Our Privacy Policy may be updated from time to time, and we will notify you of any material changes by posting the new Privacy Policy on the App and revising the date at the top of this policy. We encourage you to review our Privacy Policy whenever you use this App to stay informed about our information practices and the ways you can help protect your privacy.

DEFINITIONS
‘Device’ refers to any computer used to access the Mobile App and Services, including but not limited to desktops, laptops, mobile phones, tablets, or other User electronic devices.
‘Visitor’ refers to any person who browses the Mobile App and submits an inquiry through the Mobile App.
‘User’ refers to any entity, such as an individual, company, partnership firm, etc., that subscribes to the Services provided by aciana. The terms Visitor and User may hereinafter be collectively referred to as You or Your, as applicable.
‘Personal Information’ or ‘Personal Data’ refers to any data that identifies you as an individual, either directly or indirectly.
‘Services’ refers to the services provided by aciana to the User, as detailed in the Terms of Use.

INFORMATION WE COLLECT FROM YOU
When you access our Services, whether through direct interaction or communication via emails, telephone calls, or other correspondences, we may request you to voluntarily provide Personal Information. By utilising our Services, you explicitly consent to the collection of such information. The information collected by us may fall into the following categories:

ACCOUNT AND LOGIN INFORMATION: We collect and process your username, password, email address, name, contact information, and any associated account details necessary to provide you with access to our App and Services.

DEMOGRAPHIC INFORMATION: We do not collect or store any sensitive personal information such as race, ethnicity, religion, political opinions, sexual orientation, or trade union membership. We may collect demographic data such as age, gender, marital status, nationality, location, and travel history to better understand and serve our users.

HEALTH AND MEDICAL DATA: We collect health-related information such as your medical history, health status, records of treatment plans, prescribed medications, dosage details, alternative medications, laboratory testing results, and any other information inferred therefrom. This also includes health data uploaded for your family members.

LIFESTYLE AND WELLNESS DATA: We may gather details about your dietary habits, physical activity, wellness preferences, chronic conditions, health goals, and participation in wellness programs to provide personalised healthcare solutions. The wellness program offered by the App includes a genetic testing component. To participate in genetic testing, you must provide explicit consent. By participating in the genetic testing program, you agree to the terms and conditions outlined in the consent form.

INSURANCE DATA: We may collect details of your insurance carrier and insurance plan to facilitate claim processing or related services.

USAGE DATA: Information regarding your usage of the Services, including history of appointments made, frequency of logins, and interactions with the Mobile App, to improve functionality and provide a seamless experience.

ACTIVITY DATA: We monitor and record your interactions with the Mobile App, such as browsing patterns, reports uploaded, and program participation, to enhance your user experience.

PROGRAM INTERACTION DATA: Information related to your participation in wellness activities, feedback provided, and interactions with health programs offered through the Mobile App.

VOLUNTARILY PROVIDED INFORMATION: Any information you voluntarily share through emails, letters, uploaded images, and other documents/files, including responses to surveys or questionnaires.

TRACKING INFORMATION: Data such as your device’s IP address, Device ID, browser information, URLs visited before and after using the Mobile App, and other information related to your interaction with the Mobile App.

APP USAGE ANALYTICS: Details about how often you use our Services, which content, pages, and screens you visit, features you use, devices used to access your account, and the country from which you access the Mobile App.

PERMISSION-BASED INFORMATION: Information collected through permissions granted to the Mobile App, such as location access, camera, microphone, and storage permissions.

PERSONAL INFORMATION: Additional personal information such as government identification details, occupation, and any other relevant data you provide to facilitate our Services.

COOKIES AND DEVICE DATA: Cookies and similar technologies may collect data like your IP address, browsing history, and other analytics to improve functionality, marketing, and user experience.

APP PERMISSIONS THAT WE CAPTURE
We ask for the following app permissions while onboarding, in order to optimise the experience for you:
1. Location
2. Camera
3. Photos/Media/Files
4. SMS
5. Record Audio

Children’s Privacy: Our Services are not intended for use by children, and we do not knowingly collect Personal Information from children under the age of 18. If we discover that a child has provided us with Personal Information, we will take immediate steps to delete such information from our systems. If you become aware that a child has provided us with Personal Information, please contact us promptly at the contact details provided below so that we can address the issue.

PURPOSES FOR WHICH YOUR PERSONAL INFORMATION IS COLLECTED AND USED BY US
We use your information for a number of legitimate interests, including to provide and improve our Services, administer our relationship with you and our business, for marketing, and in order to exercise our rights and responsibilities. More detailed information about these legitimate interests are set out below:

FOR PROVIDING OUR SERVICES: We process your personal information to provide access to the features of our App and Services. This includes facilitating appointment bookings with doctors, uploading and managing medical records, test reports, and family members’ health data, as well as sharing body vitals and lifestyle-related information for genetic testing or genetic wellness programs. Your data helps us customise your experience on the App, such as offering tailored health recommendations, reminders, and notifications. Additionally, your personal and health data, including lifestyle information, is used to personalise recommendations and preventive health insights, helping you identify and mitigate potential health risks. If you are enrolled in a Managed Program, such as the Diabetic Management Program or Pregnancy and Infant Wellness Program, we utilise your data to track progress and offer tailored support for managing chronic conditions or guiding pregnancy and infant care. We also analyse anonymised data to improve existing program features and develop new offerings, such as Genetic Testing, Genetic Wellness and Gut Wellness programs. Furthermore, we track your activity, such as appointment history, report uploads, and usage patterns, to enhance our services and improve App performance. The legal basis for processing this data is to fulfill our contract with you and provide the healthcare services you require.

FOR ADMINISTERING THE RELATIONSHIP WITH OUR CURRENT AND PROSPECTIVE CUSTOMERS: We process personal information to administer and manage our relationship with you. This includes contacting you to discuss matters related to your account, appointments, or services you have requested. We also manage billing, payments, accounting, fraud prevention, auditing, and due diligence. Contact information is used to send you offers based on your interests and prior activity and to personalise your experience. Additionally, we examine and analyse user behavior to enhance our Services, create new features, and manage communications. We may also use aggregated or pseudonymised data for tasks such as determining popular features or services to expand upon. Users are responsible for maintaining accurate information, and we retain the right to discontinue services if the information provided is deemed untrue, inaccurate, or incomplete.

FOR COMPLIANCE WITH LEGAL OBLIGATIONS: We process your personal information to comply with applicable laws and regulations, including safeguarding patient data and adhering to healthcare data protection requirements. This also involves establishing, exercising, or defending our legal rights in case of disputes or legal proceedings. Moreover, we use your information to prevent, detect, and respond to fraud or other illegal activities associated with our App or Services. To maintain a safe and friendly environment, we may monitor compliance with our Terms of Use, investigating potential breaches or misuse of our Services.

FOR MARKETING PURPOSES: We may process your personal information to keep you informed about new features, services, wellness programs, and other activities. This includes newsletters, updates, event invitations, health tips, and promotional offers based on your interests and prior usage. These communications are sent based on your consent or our legitimate interests. You can opt out of receiving such messages at any time through the unsubscribe option provided in the communication or by contacting us directly. Additionally, we may use anonymised or pseudonymised data to assess the effectiveness of our marketing efforts and refine our strategies.

HOW WE COLLECT PERSONAL INFORMATION
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request clarification regarding the purpose of the collection. Until the purpose is clarified, you are not be mandated to disclose any information.
We collect and use your personal information solely to fulfil those purposes specified by us, within the scope of your consent or as required by law. We only retain personal information as long as necessary to achieve these purposes. Personal information is collected by lawful and fair means and with the knowledge and consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We obtain personal information from various sources using three main methods namely:
INFORMATION YOU PROVIDE DIRECTLY – When you use our Services, we collect information from you in a number of ways. For instance, we ask you to provide your name and email address to register and manage your Account. We also maintain your marketing preferences and the emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. You might also provide us with information in other ways, including by responding to surveys, submitting a form.
INFORMATION RECORDED AUTOMATICALLY – When you use our Services, we collect information about your activity on and interaction with the Services, such as your IP address(es), your device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and for how long and identifiers associated with your devices. If you are an End User of our Users’ sites, we also get information about your interactions with their sites, though we use this in anonymous, aggregated or pseudonymised form which does not identify you directly. Some of this information is collected automatically using cookies and similar technologies when you use our Services and our Users’ sites. We let our Users control what cookies and similar technologies are used through their sites (except those we need to use to properly provide the Services, such as for performance or security related reasons).
INFORMATION FROM THIRD PARTIES – In some cases, we receive information from third parties. For instance, this might occur when you register for an account using a Third Party Service, or when you make payments to us using our payment processor.

INFORMATION SHARING AND DISCLOSURES
To facilitate the purposes set out above, we may transfer, disclose, grant access to or share your personal information with:
USERS: We will display your personal information in your profile page and elsewhere on the Site according to the preferences you set in your account. Any information you choose to provide should reflect how much you want other Users to know about you. We recommend that you guard your anonymity and sensitive information, and we encourage you to think carefully about what information you disclose in your profile pages. You can review and revise your profile information at any time. You should be aware that the administrator, as well as specially designated support personnel in order to provide support for technical issues you may face, may be able to: access information in and about your account; access communications history, including file attachments, for your account; disclose, restrict, or access information that you have provided or that is made available to you when using your account, including your content; and control how your account may be accessed or deleted.
THIRD PARTIES: Personal information may be shared with third parties strictly for the purpose of providing or enhancing the application’s functionality, features, or user experience. Under no circumstances will personal information be transferred or shared with advertising platforms, data brokers, information resellers, or any other entities for purposes unrelated to the core use case of the application.
SERVICE PROVIDERS, BUSINESS PARTNERS AND OTHERS: For security, service operation and management purposes, we also use third-party services that provide the same level of protection as aciana. Third-party vendors and providers supply the necessary hardware, software, networking and storage to run our Services namely Genewa. Additionally, we engage service providers to facilitate the Services and App features. For instance, this includes the collection of patient vitals through scans conducted using User Device(s). These service providers are authorised to access and process your personal information strictly for the purpose authorised by you. These third parties have access to your personal information only for purposes of performing these tasks on our behalf.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT: We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of aciana or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
BUSINESS TRANSFERS: We may share or transfer your Information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified on any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

DATA RETENTION
We collect and process personal data in a transparent manner, to the extent necessary for specified, explicit and legitimate purposes, and do not process it further in a manner incompatible with those purposes. We take care that the data we collect are accurate and, when necessary, updated. We take all reasonable steps to immediately delete or rectify personal data, if inaccurate. We process data in a way that guarantees their security, including their protection against unauthorised or unlawful processing and accidental loss, destruction or degradation, using appropriate technical or organizational measures. We take the appropriate technical and organisational measures for the security, confidentiality, integrity and availability of the data. Each domain’s data is retained for as long as the User’s paid subscription to the service lasts. If User elects not to renew a Subscription, User’s account is permanently deleted after 180 days period. We will provide reminder notifications before deleting the user’s account.

YOUR RIGHTS
You have the right to access, rectify, delete, restrict processing, and request data portability of your personal information. To exercise these rights, please contact us at info@aciana.com. We may request additional information to verify your identity and process your request. Please note that we may deny or limit your request if it violates another person’s rights or is not otherwise permitted by applicable law.

DATA OWNERSHIP
Although aciana owns the code, databases, and all rights to the Services, Users retain ownership, control and all rights to their records and data which are their property.

DATA TRANSFERS
Some parametrics data without patient details are processed with third party vendors and the servers are maintained in USA

THIRD-PARTY LINKS
Our App may contain links to third-party websites and services. We have no control over such third-party services, which are provided by persons or companies other than Us. We are not responsible for any collection or disclosure of your information by such companies or persons thereof. Further, We are not liable for any loss or damage which may be incurred by you as a result of the collection and/or disclosure of your information via third-party services. We shall not be liable for any disputes arising from or in connection with such transactions between You and the aforementioned third parties. Such third-party websites and external applications or resources, accessible via the App may have their own privacy policies governing the collection, storage, transfer, retention, and/or disclosure of your information that you may be subject to. We recommend that you exercise reasonable diligence before committing to any transaction or exchange of information, including but not limited to reviewing the third-party website or application’s privacy policy.

SECURITY
We treat data as an asset that must be protected against loss, alteration and unauthorised access. We employ many different security techniques to protect such data from unauthorised access by members. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.
However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted over the Internet. Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login/OTP related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised. You can notify any suspicious activity via an email to be sent to [support@aciana.com].

SEVERABILITY
Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.
This Privacy Policy (“Privacy Policy”) is published in compliance with inter alia:
Section 43A of the Information Technology Act, 2000 (“IT Act”);
Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”); and
Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
This legal document is published in accordance with the provisions of Digital Data Protection Act 2023.
In the event of a change in the law applicable to data protection in India, You hereby expressly consent to Our continued use, storage, collection and disclosure of Your information including personal information to the fullest extent permitted under such applicable law. We may reach out to You for obtaining additional consents and approvals as required under the amended law and You will be required to comply with such requests. Should You choose to not provide Us with such additional consents and approvals, We may have to discontinue your access to the App.

GRIEVANCE OFFICER AND CONTACT INFORMATION
In accordance with the IT Act and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Mr.Satyanarayana Vantipalli
Email at satya.vantipalli@aciana.com

This Privacy Policy forms an integral part of the Terms of Use appearing on the App and must be read together at all times.

Last Updated: 12th  Oct, 2023

Effective: These Terms of Use are effective as of the date of your first use of the Services.

aciana Health Technologies (“aciana”, “we”, “us” or “our” and terms of similar meaning) provides the “cianahealth Face Scanner” application (“cianahealth Face Scanner”), and its websites located at www.aciana.com, to help you measure, track, and record your personal wellness status including, but not limited to heart rate, stress and blood pressure. We refer to the services provided by or through cianahealth Face Scanner and the Sites as the “Services”.

It is important that you have read and understood the present Terms of Use in conjunction with our Privacy Policy before using cianahealth Face Scanner.

These Terms of Use, together with the aciana Privacy Policy (collectively, the “Terms”, as may be amended from time to time), govern your use of cianahealth Face Scanner, the Sites, and the Services.

General

Please read these Terms carefully before using the Services. By accessing or using the Services, you agree that you have read, understand, and agree to be legally bound by these Terms. You state that you possess all the necessary legal authority to accept these Terms on behalf of yourself. If you do not agree to be bound by these Terms in their entirety, you may not use the Services.

Change and Modifications

We reserve the right to, at our sole discretion, modify, discontinue, or terminate the Sites, Services or cianahealth Face Scanner or to modify these Terms, at any time and without prior notice. Unless otherwise specified, any modifications to these Terms will be effective immediately upon being posted, and your continued use of the Services following any such modifications will be deemed acceptance thereof. You should from time to time review the Terms and any policies and documents incorporated in them to understand the terms and conditions that apply to your use of the Services. The Terms will always show the ‘last updated’ date at the top.

If you do not agree to the modified Terms, you must stop using the Services. You can cancel your account with us without further obligation, except for any amounts that may be due for the balance of the billing period in which you cancel your account (if your billing period is monthly, we will prorate your account to the nearest month-end after cancellation).

Data Protection

Protecting your privacy and any data relating to you (“Personal Data”) is immensely important to us. For that reason, any of your Personal Data collected or generated by the use of the Services will only be collected, stored and processed by us in accordance with our Privacy Policy which is incorporated into these terms by this reference. By accessing or using the Services, you agree that we can collect and use your Personal Data in accordance with the Privacy Policy. We strongly recommend that you read and ensure you understand our Privacy Policy prior to using the Services.

Eligibility

Our Services are not intended to be used by minors. You must be at least eighteen (18) years old to use the Services. If we determine that you are under the age of eighteen (18), we will terminate your use of the Services.

If you intend to use the Services on behalf of a company, partnership, association, government or any entity or organization (“Organization”), then such use may not be undertaken pursuant to these Terms but must rather be undertaken pursuant to a Services Agreement agreed to by the Organization.

Accounts

To access the Services, you are required to create a personal account by providing accurate, true, current, and complete information about yourself as prompted by the relevant registration processes (the “Registration Data”). You must promptly update your Registration Data as necessary to ensure it remains accurate, true, current, and complete.

If you provide any Registration Data that is untrue, inaccurate, not current, or incomplete, or aciana has reasonable grounds to believe that such Registration Data is untrue, inaccurate, not current, or incomplete, aciana has the right to suspend or terminate your access to or use of the Services.

Any account that you open with us is personal to you and you are prohibited from gifting, lending, transferring or otherwise permitting any other person to access or use your account.

You may be asked to create, or you may receive a password and username designation upon completing the registration process. Such passwords or usernames will be for exclusive and non-transferable use by you. You are responsible for safeguarding the confidentiality of the password and you are fully responsible for all activities that occur under your password or account. We are not liable for any loss or damage caused by your failure to maintain the confidentiality of your account credentials.

You agree that you will not use another person’s and entity’s information including username, password, or other account information. You also agree to notify us promptly of any unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to Services.

If there is an indication that you are in breach of these Terms, or that your account has been compromised, aciana may suspend, restrict, or remove your access to the Services immediately without prior notice. aciana may also remove your account or restrict your access to the Services if you have not accessed or utilized the Services for more than six (6) months.

Further, as a condition of using the Services, you must:

* not attempt to undermine the security or integrity of aciana’s computing systems or networks or, where cianahealth Face Scanner, the Sites or Services are hosted by a third party, that third party’s computing systems and networks.

* not use, or misuse, cianahealth Face Scanner, the Sites or Services in any way which may impair their functionality, or the functionality of other systems used to deliver the Services or impair the ability of any other user to use cianahealth Face Scanner, the Sites or Services.

* not attempt to gain unauthorized access to any materials other than those to which you have been given express permission to access or to the computer system on which cianahealth Face Scanner, the Sites or Services are hosted.

* not use cianahealth Face Scanner, the Sites or Services to transmit any files that may damage any other person’s computing devices or software, content that may be offensive, or material or data in violation of any law (including data or other material protected by copyright or trade secrets which you do not have the right to use); and

* not attempt to modify, copy, adapt, reproduce, disassemble, decompile, or reverse engineer any computer programs used to deliver the Services except as is strictly necessary to use either of them for normal operation.

Our Content and Intellectual Property

In these Terms the content and materials, including without limitation software, information, data, logos, marks, designs, images, text, graphics, buttons, domain names, meta-tags and the general ‘look and feel’, contained in or available through the Services (including, without limitation, cianahealth Face Scanner and the Sites) is called “Content”.

Other than your User Content (defined below), all Content and all software available on or in respect of the Services or used to create and operate the Services (including, without limitation, cianahealth Face Scanner and the Sites), and any future updates, upgrades and new versions thereof is the property of aciana or its licensors, and is protected by Indian and international intellectual property laws, and all rights to the Services, such Content and such software are expressly reserved. All trademarks, registered trademarks, product names and company

names or logos mentioned in the Services are the property of aciana and its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of aciana.

The limited license granted to you under these Terms does not convey any rights in the Services, express or implied, or ownership in the Services or any intellectual property rights thereto. Any rights not expressly granted herein are reserved by aciana.

Your Use of the Services

The Services provided by us are for your personal, non-commercial use only. You may not use the Services to sell a product or service, or to increase traffic to your website for commercial reasons, such as advertising sales.

You may not use the Services in any manner which could damage, disable, overburden, or impair the Services (or the network(s) connected to the Services) or interfere with any other party’s use and enjoyment of the Services. You may not attempt to gain unauthorized access to the Services, other accounts, computer systems or networks connected to the Services, through hacking, password mining or any other means.

We may, but have no obligation to, monitor your use of the Services and/or the Content you provide (including, but not limited to, forum posts and user comments) for compliance with these Terms and/or any other rules, guidelines or policies we may establish. We may, at our sole discretion, delete or remove any Content that violates these Terms or any other rules, guidelines or policies we may establish or that we find otherwise objectionable.

In addition, we may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of us, our users and the public.

User Content

You may submit, upload, post or otherwise make available Content through the Services (“User Content”). You understand and agree that you are solely responsible for any User Content you post or provide and for any consequences thereof. The User Content you submit, post or provide will be able to be viewed by other users of the Services and through third party services and websites.

You should only provide User Content that you are comfortable sharing with others under these Terms. You agree that you have the right to submit, post or provide the User Content and that such User Content, or its use by us as contemplated by these Terms, does not violate these Terms, applicable law, or the intellectual property or other rights of others.

You retain all of your ownership rights in your User Content. However, by submitting, posting or providing User Content on or through the Services, you grant to us a worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable license to use, reproduce, distribute, display, perform, and create derivative works of your User Content in connection with the Services and our (and our successor’s) business, including, without limitation, for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels. You also grant each user of the Services a non-exclusive license to access your User Content through the Services, and to use, reproduce, distribute, display and perform such User Content as permitted through the functionality of the Services and under these Terms.

You are solely responsible at your sole cost and expense for creating backup copies and replacing any User Content you post or store on the Services or provide to us.

Use of Your Device

Full use of and access to the Services will be dependent on at least (among others) the following elements:

(i) supported device with cianahealth properly installed.

(ii) adequate and legally compliant internet access; and

(iii)processing and analysis capabilities located at remote servers. The availability and function of such elements may influence the performance of the Services. You are responsible for ensuring the mobile device has adequate functions.

Information Security

We take reliability and security seriously and put a great deal of effort into ensuring that our service operates all the time, and that it is a secure environment for your data. We use what we believe to be “best-of-class” hosting services and security technologies and services that we believe provide you with a secure and safe environment.

However, no system is perfectly secure or reliable, the Internet is an inherently insecure medium, and the reliability of hosting services, Internet intermediaries, your Internet service provider, and other service providers cannot be assured. When you use the Services, you accept these risks, and the responsibility for choosing to use a technology that does not provide perfect security or reliability.

Feedback Policy

Should you submit any comments or feedback to us, you agree that we can use, reproduce, and exploit them without any restriction and compensation to you, unless otherwise agreed between you and NuraLogix.

Notifications

You may receive notifications, emails, text messages, alerts, and other electronic communications during your use of the Services for the purpose as we may need to provide you with certain notifications, such as announcement regarding service changes or policy changes. We are not responsible for any fees which may be charged by your carrier regarding these communications. Any such communications will be in accordance with applicable law requirements.

Additional Terms

You acknowledge and agree that these Terms are not between you and the application stores where cianahealth is downloaded from. You, and not NuraLogix, are solely responsible for any disputes or claims in relation to the application stores that are not connected with cianahealth or your use of cianahealth.

DISCLAIMERS

Not for Medical Purposes

OUR SERVICES ARE NOT INTENDED FOR MEDICAL PURPOSES. THE SERVICES DO NOT OFFER ANY KIND OF MEDICAL ADVICE AND ARE NOT INTENDED FOR ANY MEDICAL USE OR PURPOSES. OUR SERVICES ARE INTENDED FOR GENERAL WELLNESS ONLY.

THE ESTIMATIVE MEASUREMENTS (“MEASUREMENTS”) PROVIDED TO YOU OF PHYSIOLOGICAL AND PSYCHOLOGICAL STATES INCLUDING HEART RATE, STRESS AND BLOOD PRESSURE SHOULD NOT BE TREATED AS MEDICAL ADVICE. THE MEASUREMENTS WE PROVIDE TO YOU ARE NOT INTENDED TO BE UTILIZED FOR ANY MEDICAL PURPOSES OR TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE, AILMENT, OR INJURY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE WE ARE NOT PROVIDING ANY MEDICAL ADVICE VIA OUR SERVICES. ALL CONTENT PROVIDED BY OUR SERVICES INCLUDING THE MEASUREMENTS IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (A) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, AND (B) A VISIT, CALL OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS. SHOULD YOU HAVE ANY HEALTH-RELATED QUESTIONS, PLEASE CALL OR SEE YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER PROMPTLY. IF YOU HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR YOUR LOCAL EMERGENCY SERVICES IMMEDIATELY. YOUR USE OF OUR SERVICES DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT OR OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN NURALOGIX AND YOU.

Accuracy

THE MEASUREMENTS PROVIDED TO YOU ARE BASED ON INDICATORS AND STANDARDS DEVELOPED BY NURALOGIX ITSELF AND ARE ONLY FOR GENERAL WELLNESS PURPOSES, WITHOUT ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED. WHILE WE MAKE EVERY EFFORT TO PROVIDE ACCURATE ESTIMATIVE MEASURES, WE MAKE NO WARRANTY AND DISCLAIM ALL RESPONSIBILITY AND LIABILITY FOR ANY ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, COMPLETENESS OR CORRECT USE OF MEASUREMENTS, CONTENT AND ANY OTHER INFORMATION OR RESULTS YOU RECEIVE THROUGH THE SERVICES.

Disclaimer of warranties and damages

YOUR USE OF THE SERVICES, SOFTWARE (INCLUDING WITHOUT LIMITATION, cianahealth AND THE SITES), AND CONTENT (COLLECTIVELY, THE “NURALOGIX SOLUTION”), AND ANY THIRD-PARTY APPS IS ENTIRELY AT YOUR OWN RISK, AND EXCEPT AS DESCRIBED IN THESE TERMS, ARE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NURALOGIX, ITS SUBSIDIARIES AND AFFILIATES, AND THEIR THIRD-PARTY PROVIDERS, LICENSORS, DISTRIBUTORS OR SUPPLIERS (COLLECTIVELY “SUPPLIERS “) DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OR CONDITION THAT THE NURALOGIX SOLUTION OR THIRD-PARTY APPS ARE OR WILL:

(i) BE FIT FOR A PARTICULAR PURPOSE,

(ii) BE OF GOOD TITLE,

(iii) BE OF MERCHANTABLE QUALITY,

(iv) MEET YOUR REQUIREMENTS,

(v) BE COMPATIBLE WITH YOUR DEVICE, OR

(vi) NOT INTERFERE WITH OR INFRINGE OR MISAPPROPRIATE ANY INTELLECTUAL PROPERTY RIGHTS. FURTHERMORE, NURALOGIX, ITS SUBSIDIARIES AND ITS AFFILIATES AND SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED AS TO THE ACCURACY, RELIABILITY, QUALITY OF CONTENT IN OR LINKED TO THE NURALOGIX SOLUTION. NURALOGIX, ITS SUBSIDIARIES AND ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT THE NURALOGIX SOLUTION IS OR WILL BE SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, DATA LOSS, ERRORS, THEFT OR DESTRUCTION.

SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM PROVINCE TO PROVINCE.

WE HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY IMPROPER USE OR MISUSE OF THE SERVICES (SUCH AS ANY UNAUTHORIZED MEASUREMENT OF ANY OTHER PEOPLE WITHOUT EXPLICIT CONSENT OF THE LATTER), OR USE OF THE SERVICES FOR ANY UNINTENDED PURPOSE).

Termination

These Terms will apply to your use of the Services until your access or use is terminated by either you or us. You may terminate your use of the Services at any time.

It is our right to suspend or deactivate your account or ban your access to all or certain aspects of the Services, or to terminate these Terms, at any time and without notice or liability to you, at our sole discretion. We reserve the right to delete or remove any of the data or information related to your account, except that we may only retain and use your User Content in accordance with these Terms and, to the extent your User Content includes personally identifiable information, the Privacy Policy and applicable laws and regulations.

If these Terms expire or terminate for any reason, provisions relating to privacy, confidentiality, ownership and protection of intellectual property, information security, indemnities and limitations of liability, governing law and dispute resolution, effects of termination, and any rights and obligations under these Terms which by their nature should survive, will remain in effect after termination or expiration of these Terms.

Limitation of Liability; Indemnity

You waive and shall not assert any claims or allegations of any nature whatsoever against NuraLogix, its affiliates or subsidiaries, their Suppliers, any of their successors or assigns, or any of their respective officers, directors, agents or employees (collectively, the “Released Parties”) arising out of or in any way relating to your use of the NuraLogix Solution or any Third Party Apps, including, without limitation, any claims or allegations relating to infringement of proprietary rights, or allegations that any Released Party has or should indemnify, defend or hold harmless you or any third party from any claim or allegation arising from your use or other exploitation of the NuraLogix Solution or any Third Party Apps. You use the NuraLogix Solution or any Third-Party Apps at your own risk.

Without limiting the foregoing, neither NuraLogix nor any other Released Party shall be liable for any direct, special, indirect, incidental, exemplary, punitive, or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use the NuraLogix Solution or any Third Party Apps, including without limitation any damages caused by or resulting from your reliance on the NuraLogix Solution or any Third Party Apps or other information obtained from NuraLogix or any other Released Party or accessible via the NuraLogix Solution or any Third Party Apps, or that result from mistakes, errors, omissions, interruptions, deletion of files or email, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorized access to NuraLogix or any other Released Party’s records, programs or services.

In no event shall the aggregate liability of NuraLogix, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, arising out of or relating to the use of the NuraLogix Solution exceed any compensation paid by you for access to or use of the NuraLogix Solution during the three months prior to the date of any claim. In no event shall NuraLogix have or incur any liability, whether in contract, warranty, tort (including negligence, whether active, passive, or imputed), product liability, strict liability or other theory, arising out of or relating to the use any Third-Party Apps.

You will indemnify and hold harmless NuraLogix and any Released Parties from and against any claims, lawsuits, demands, disputes or investigations brought by any third party, and all liabilities, damages, losses, costs, and expenses, including without limitation reasonable attorneys’ fees, arising out of or in any way connected with: (i) your access to or use or misuse of the Services, (ii) your User Content, (iii) your breach or alleged breach of any warranties made by you hereunder or your violation of any other provision of these Terms, or (iv) your violation of any law or the rights of a third-party (collectively, “Indemnified Claims”). NuraLogix reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any Indemnified Claims. You agree to reasonably cooperate as requested by NuraLogix in the defense of any Indemnified Claims.

Governing Law and Dispute Resolutions

The Services are controlled by NuraLogix and operated by it from its offices in Toronto, Ontario. You and NuraLogix both benefit from establishing a predictable legal environment in regard to the Services. Therefore, you and NuraLogix explicitly agree that all disputes, claims or other matters arising from or relating to your use of the NuraLogix Solution (or any component thereof) will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Except where prohibited by applicable law, any claim, dispute or controversy (whether in contract or tort, pursuant to statute or regulation, or otherwise, and whether preexisting, present or future) involving NuraLogix and arising out of or relating to

(i) these Terms;

(ii) the NuraLogix Solution (or any component thereof);

(iii) oral or written statements, advertisements or promotions relating to these Terms or to the NuraLogix Solution (or any component thereof); or

(iv) the relationships that result from these Terms or the NuraLogix Solution (or any component thereof) (collectively, a “Claim”), will be referred to and determined by a sole arbitrator (to the exclusion of the courts). If you have a Claim, you should give written notice to arbitrate at the address specified below. If we have a Claim, we will give you notice to arbitrate at your address provided in your Registration Data. Arbitration will be conducted by one arbitrator pursuant to the commercial arbitration laws and rules in effect on the date of the notice in the Province of Ontario.

To the extent arbitration as described in the immediately preceding paragraph is prohibited by applicable law, you agree that all Claims will be heard and resolved in a court of competent subject matter jurisdiction located in Toronto, Ontario. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts.

If you choose to access the Services from locations other than Ontario, you will be responsible for compliance with all local laws of such other jurisdiction and you agree to indemnify NuraLogix and the other Released Parties for your failure to comply with any such laws.

General Terms

Except as otherwise stated herein, the Privacy Policy and these Terms shall constitute the entire agreement and understanding between you and NuraLogix for the use of the NuraLogix Solution and supersede all prior or contemporaneous communications whether electronic, oral or written between you and NuraLogix regarding your use thereof. You agree that you will have no claim against us for any statement which is not explicitly set out in these Terms. If for any reason, a provision of these Terms is determined to be invalid or void, and unenforceable, it shall be excluded, and the other provisions remain in full force and effect. NuraLogix’s failure or delay in enforcing any right or provision of these Terms will not be considered a waiver of those rights. NuraLogix may assign any or all of its rights hereunder to any party without your consent. The parties confirm that it is their wish that these Terms, as well as any other documents relating to this Terms, including notices, have been and shall be drawn up in the English language only.