Apart from patient care, billing and revenue are extremely crucial for any hospital or healthcare organization. The dependency on manual intervention for accurate coding not only results in human error but also delayed turnaround time and additional effort. The introduction and subsequent migration to ICD-10 codes have only made the coding system more complex.
However, the quality of the codes directly affects the billing and hence the revenue. Mistakes can potentially lead to legal hassles as well. The feedback loop for wrong codes does in no way impact the quality of the codes – putting potential revenue at risk.